Frequently Asked Questions
Identifying your Flow Frame model / version (BZ?)
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To purchase replacement parts for your Flow Frame it is important to first identify exactly which part is required to suit your Flow Frame model number.
Embossed in the bottom left corner of your Flow Frame is a model number – it will read BZ*, where * is a digit.
Please quote this number in correspondence with our customer support team.
Need a spare part for your Flow Frame? Purchase Flow Frame Caps, Covers and Tube kits and Flow Keys here.
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