Frequently Asked Questions
Why is my Flow Hive or Super being shipped separately / in two packages?
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The timber components and Flow Frames for our Flow Hives and Flow Supers are being manufactured in two different locations, and as a result are shipped in separate packages.
We know that many of our customers have been really excited to get started, so we decided to ship the wooden hive components first, with the Flow Frames for these orders to follow shortly after.
Flow Hive & Frames weights and dimensions
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All dimensions & weights are in a box, flat-packed, for shipping. Frames are in a separate box from the Flow Hive / Supers.
Flow Hive - Classic Cedar 6 Frame
635mm x 535mm x 230mm / 25 inch x 21.1 inch x 9.1 inch
14.5kg / 32lbs
Do you ship to my country? What are the shipping rates?
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We ship to everywhere that we legally can, please see our shipping page for which countries we ship to now, and the cost of our Flow products.
If you are in Europe, please click here to go to our European site and add products to cart for your shipping quote.
If you are in Australia, please click here to go to our Australian website and add products to cart for your shipping quote.
- How do I change / upgrade my order? viewed 7,105 times
Can I pick-up locally or from Brisbane?
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We don't have any option for pick-up at the moment. We will look into this but can make no guarantees.
This is due to boxes and frames being produced at different locations.
- When is my Flow product going to be delivered? viewed 28,688 times