Frequently Asked Questions

Payment issues (credit card or paypal) on website
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Some US customers are having failed card problems due to the large dollar value and Flow being an Australian company.

While we work on a solution, please contact your bank and inform them that this is legitimate transaction, they may then allow us to then recharge your account. 
Please contact us after you speak with your bank and we will attempt to process your order again.

Or try the PayPal payment option on checkout.