Frequently Asked Questions
Why is my order being shipped separately / in different packages?
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If you purchase a Flow Hive* or Flow Super, the Flow Frames and timber components are shipped as two separate packages, due to the size and weight of the boxes.
*The only exception is our Flow Hive Hybrid 3, which contains the Flow Frames and wooden components in the same package.
Due to weight restrictions advised by our shipping provider, it is not possible to combine packages. This includes beekeeping suit kits and smokers – which, if ordered, will be shipped separately. Occasionally, accessories may be combined into one box when ordered as part of a bundle.