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    Terms & Conditions - Survey Response Sweepstakes

    July 2026

    SCHEDULE OF DETAILS

    Promotion

    The trade promotion described in this Schedule.

    Promotion Name

    Survey Prize Draw

    Promotion Type

    This promotion is a Sweepstakes (US) and Prize Draw (UK, AU, EU) and Survey Random Draw Contest (CA). Thereafter referred to as a “Sweepstakes”. 

    Entrants are required to follow the Entry Procedure below.

    Promoter

    BeeInventive Pty Ltd (ABN31161952941) 

    Thereafter referred to as “FLOW”

    Permit Numbers

    Permits not required.

    Relevant Countries and State(s).

    EU, UK, US, AU, CA. 

    Promotion Period

    The Promotion starts at1 August, 2026

    Each promotion event is for 3 months at the end of which a prize winner is randomly drawn. Thereafter referred to as a ‘quarter’.

    The Promotion continues until 31 July, 2030 unless advised otherwise.

    Eligible Persons

    An individual is an Eligible Person if they:

    • Are 18 years of age or over.
    • Have access to the email address used for their FLOW purchase and have ongoing access to that same email account.
    • Receive an email from FLOW inviting the recipient to follow instructions regarding a survey on their recent and/or ongoing FLOW experience.

    Entry Procedure

    During the Promotion Period, Entrants must:

    Receive an email from FLOW inviting them to complete a survey relating to their recent and or ongoing experience with FLOW and the products they have purchased.

    Positive, neutral and negative feedback are all eligible. All survey responses provided must be true and a reflection of the reviewer’s view and experience with the product. 

    Each email with attached survey received and responded to will provide the entrant with one (1) entry. Answer "yes" to the question: "Do you want to enter the draw to win a Flow E-voucher?" 
    Completing the survey is not a requirement of entry. Follow instructions provided within the email for details on how to enter the promotion without completing the survey if preferred.

    By entering this competition, an entrant is confirming their agreement to be bound by these terms and conditions.

    Verification Requirements

    Winners will be contacted via the email used to contact them with the survey invitation. 

    Participating Products (if applicable)

    All products that are available for review are onwww.honeyflow.com.au

    Participating Place of Purchase

    www.honeyflow.com.au, www.honeyflow.com, eu.honeyflow.com, uk.honeyflow.com, ca.honeyflow.com.

    Entry Restrictions

    Entrants must be 18 years of age or over.

    Total Number of Entries for Promotion

    Each valid survey response will receive one (1) automated entry into the draw.

    Maximum Number of Entries per Entrant

    No maximum number however only one entry per FLOW email received with survey is permitted.

    Draw Details 

    Date: Each quarter; that is2nd November, 2nd February, 2nd May and 2nd August or the following business day for entries submitted the previous quarter during the promotion period.
    First draw1st November 2026 . Final draw2nd August 2030.

    Time: 11:00am AEDST or AEST

    Location: FLOW Office, 368 Old Byron Bay Rd, Newrybar, NSW, 2479, Australia.

    Prize Details

    One valid entrant will be drawn each quarter and will each receive a FLOW e-Gift Card to the value of 150 in the currency of the website on which the purchase was made. 

    Prize Restrictions (if any)

    Awarding of prizes is limited to one per 3 month period.

    The prize is as stated and no other alternatives will be offered.

    Total Prize Pool

    The total prize pool of this Promotion is valued at an estimated total of USD $2,400 over 4 years. 

    As winners receive their prize in the currency of their original purchase the exact value is not available at this time.

    Applicable local taxes (GST) are inclusive within the nominated e-Gift Card Value.

    Notification of Winners

    Winners will be notified by email on the date of draw or within 2 working days.

    Publication Dates

    Winners will be published on FLOW’s websites and selected FLOW social media feeds 7 working days after the prize draw or the following business day.

    Prize Claim Date

    The e-Gift Card Prize will be emailed to the winner on the date of draw or within 2 working days. 

    The e-Gift Card will be activated automatically 24 hours after issue andexcept to the extent otherwise required by applicable territory laws, and without limitation, the winner has 3 years to redeem the full value of the Prize e-Gift Card before it expires.
    The e-Gift Card Prize is not redeemable for cash.

    The e-Gift card Terms and Conditions of Use are as per listed on the participating place of purchase.

    Claim Instructions

    Winners will be sent their prizes to the email address used to receive their surveys. It is up to the entrant to ensure they have access to that email address. No other direct contact will be made.

    Unclaimed Prize Arrangements

    There are no arrangements for unclaimed prizes. Prizes will be emailed on the nominated date to the email address of the original purchase. It is the entrant’s responsibility to ensure they have still have access to the email address they used for their original purchase and for their survey response and that they will continue to have access to the address in order to access the prize.

    Winners will be published onwww.honeyflow.com.au, www.honeyflow.com, eu.honeyflow.com, uk.honeyflow.com, ca.honeyflow.com.

     

    Previous winners:

     

    TERMS AND CONDITIONS OF ENTRY

    This Promotion Schedule and these Terms and Conditions incorporate and must be read together with any additional information provided by FLOW regarding this Promotion. 

    Entry into this Promotion constitutes full acceptance of these Terms and Conditions. The Promoter is BeeInventive Pty Ltd (ABN31161952941) of 368 Old Byron Bay Rd, Newrybar, NSW, 2479, Australia.

    Any capitalised terms used in these Terms and Conditions have the meaning given in the Schedule, except where stated otherwise. Unless the contrary intention appears, a reference in these terms to the word “person” includes an individual, a firm, a body corporate, a partnership, a joint venture, an unincorporated body or association, or any government agency or entity.

    ELIGIBILITY TO ENTER

    Entry to the Promotion is open to all FLOW customers and residents of the Relevant Country and State(s), who are Eligible Persons as described in the Schedule and meet the Entry Restrictions (if any). Entrants must be over 18 years of age.
    No FLOW employee, FLOW supplier, or person or company associated with FLOW or any of their family members are eligible to enter.

    ENTRYwinners:

    The Promotion will be conducted during the Promotion Period. To enter the Promotion, entrants must complete the Entry Procedure during the Promotion Period. Entries may only be submitted in accordance with the Entry Procedure and will not be accepted by FLOW in any other form. Computer generated or other automated entries will not be accepted. All valid and approved entries received during the Promotion Period will be entered in the Promotion, and the prize draw.

    Once submitted, the entrant cannot alter or delete their entry. Entrants may enter the Promotion up to any stated Maximum Number of Entries. Multiple entries (where permitted) must be submitted separately and must each separately meet any product purchase requirement specified in the Entry Procedure (if applicable). Excess entries will be deemed invalid. Unverified entries, where no corresponding purchase was identified, will be deemed invalid where applicable. Entries must be received by FLOW during the Promotion Period. Email and electronic entries are deemed to have been received at the time of receipt into the Promoter's database and not at the time of transmission by the entrant. If the Promotion involves entry via an email or a website, the cost of the email and accessing the website will be dependent upon the Entrant's individual email and Internet Service Provider. All Entries (including photographs and videos) become and remain the property of FLOW upon submission and will not be returned to Entrants.

    ENTRY CONTENT AND VALIDITY

    Entrants are required to take full responsibility for the content of their entry and for ensuring that their entry fully complies with these Terms and Conditions and the details included in the Schedule. For the purposes of these content requirements, Entry Materials includes any material (including but not limited to, drawings, artwork, images, text, photos, videos and email messages) that entrants submit, upload, transmit, publish, communicate or use in connection with their entry into the Promotion. Incomplete and illegible entries will be deemed invalid. Entries that breach these Terms and Conditions or any other content guidelines notified by FLOW during the Promotion Period or are on the website will also be deemed invalid. Entries submitted by persons who are not Eligible Persons will be deemed invalid. FLOW reserves the right to not assess each entry, however, winning entries will be scrutinised. If an entry is invalid or if an entrant is unable or refuses to take part in any element of this Promotion, FLOW reserves the right to discard that entrant’s entry and proceed as if that entrant had not entered the Promotion. If for any reason, FLOW becomes aware after an entrant has won a prize that the entrant has not complied with these Terms and Conditions or that their entry is otherwise invalid, that entrant will have no entitlement to the prize, even if FLOW has announced them as a winner and that entrant will be required, at the direction of FLOW, to return, refund or otherwise make restitution of the prize. Entries must be the entrant’s original work. FLOW reserves the right to verify, or to require the entrant to verify, that the entry is the entrant’s original work. If an entry cannot be verified to FLOW’s reasonable satisfaction, the entry will be deemed invalid.

    CONSENTS AND PERMISSIONS

    An entrant’s entry, where applicable, must not include:

    (a) any image or voice of any other person without that person’s express consent. Entrants warrant that if any such content is included, they have obtained the express consent of the relevant person;

    (b) any content that contravenes any law, infringes the rights of any person or is obscene, offensive, potentially defamatory, discriminatory, indecent or otherwise objectionable or inappropriate (including but not limited to, any content involving nudity, malice, excessive violence or swearing); and

    (c) any design, invention, photography, literary, dramatic, musical or artistic work, any audio-visual or sound recording, or any other item in which copyright subsists or trademark or other Intellectual Property, unless the entrant is entitled to do so. If an entrant has any doubts about whether they have the right to include any content (for example, recorded music) they must not include it. By including any such content in their entry, the entrant warrants that they have the permission of the relevant Intellectual Property owner to do so and that this permission allows FLOW to use the entry in accordance with these Terms and Conditions. 

    By entering this Promotion all entrants:

    (a) consent to FLOW using and publishing (and authorising others to use and publish) their name, character, likeness, image, voice or anything else that identifies them for the purposes of any promotion or matter incidental to the Promotion, including future similar promotions, and at any time during or after the Promotional Period and via any means (including but not limited to, any digital or print media, FLOW’s website and in FLOW’s social media any other promotional material) where the entry has included ;

    (b) assign (and, if necessary, will in the future assign) all intellectual property rights (including copyright) in their Entry Materials in relation to all media (including but not limited to, the internet) and whether in existence now or created in the future;

    (c) unconditionally and irrevocably:

    (i) consent to any act or omission that would otherwise infringe any of their moral rights in the Entry Materials (as defined in Part IX of the Copyright Act 1968 (Cth)) and present and future rights of a similar nature conferred by statute anywhere in the world whether occurring before or after this consent is given;

    (ii) waive all moral rights that arise outside Australia; and

    (iii) agree not to institute, maintain or support any claim or proceeding for infringement of their moral rights in the Entry Materials;

    (d) warrant to FLOW that their entry is the original independent creation of the entrant and free from any claims, including copyright or trademark claims, by other persons. If the Promotion involves the publication of Entry Materials on a website, FLOW accepts no responsibility or liability where an entrant’s photos, images or other Entry Materials are downloaded from the website by any persons, and for any matters after such download. FLOW0 may, in its absolute discretion, edit, modify, delete, remove or take down any part of an entrant’s entry.

    DETERMINING AND NOTIFYING WINNERS

    The prize draw(s) (if applicable) will be conducted in accordance with the Draw Details. The prize(s) will be awarded to the valid entry or entries (as applicable) in accordance with the Prize Details.

    Winners will be notified as specified in the Schedule and their name and State or Territory and Country of residence will be published in accordance with the Schedule. FLOW and the companies associated with this Promotion may also publish the name and State or Territory and Country of winners on their website(s). 

    PRIZES - GENERAL

    FLOW may, at its discretion, require any person taking, accepting or participating in any prize to be 18 years or over, or if a person is under the age of 18, require that the person be accompanied by a parent or legal guardian while taking the prize. The prize must be taken as offered and cannot be varied. The prize value includes any stated tax and is in the currency as detailed in the Schedule and is correct at the time of printing. FLOW accepts no responsibility for any variation in prize value. Prizes are not transferable, exchangeable or redeemable for cash. Prizes cannot be sold to a third party including online auctions and private sales. Unused portions of prizes will be forfeited and no compensation will be paid in lieu of that element of the prize. Subject to the approval process required by any relevant gaming or lotteries authority, in the event that any prize item is unavailable despite FLOW’s reasonable endeavours to procure within Australia, the Promoter reserves the right to substitute a different prize item of equal or greater value, subject to any written directions from any relevant regulatory, judicial or government authority.

    Where prizes are lost, stolen, damaged or tampered with, for reasons beyond the control of FLOW, FLOW is not liable. Without limiting the above terms and conditions, FLOW may, at its absolute discretion, substitute cash for any prize (the amount of cash being equal to the prize value specified in the Prize Details). Except to the extent required by any law and those available on the website Terms and Conditions, including the Australian Consumer Law, FLOW makes no warranties or representations about the suitability of any prize for a particular recipient's needs beyond what is outlined on the FLOW website. 

    These Terms and Conditions do not exclude or limit the application of any countries statutory provision (including a provision of the Competition and Consumer Act 2010 (Cth) where to do so would contravene that statute or cause any part of these Terms and Conditions to be void.

    PRIZES

    The prize(s) are specified in the Prize Details. The prize(s) are subject to any restrictions specified in the Schedule. The total prize pool is specified in the Schedule. FLOW e-Gift Cards are not redeemable for cash and cannot be exchanged. Australian FLOW e-Gift Cards expire three years from the issue date. Any unused amount after the expiry date of the e-Gift Card will be forfeited. FLOW e-Gift Cards are to be used for the purchase of goods and services on the website of issue and in the currency of the FLOW e-Gift Cards.

    CLAIMING PRIZES

    Where applicable, prizes must be claimed by the Prize Claim Date in accordance with any Claim Instructions set out in the Schedule. If a prize is not accepted by, or failing all reasonable efforts by FLOW, is not delivered to the prize winner, the relevant winner’s entry is deemed invalid and FLOW reserves the right to distribute the unclaimed prize in accordance with the Unclaimed Prize Arrangements specified in the Schedule, subject to any directions given by any relevant authority. Winners of unclaimed prizes will be notified and have their names and State or Territory and Country of residence published in accordance with the Unclaimed Prize Arrangements, subject to any directions given by any relevant authority.

    CANCELLATION OF COMPETITION

    If, for any reason, the Promotion or any of the prizes are not capable of being run or offered as planned, including but not limited to, infection by computer virus, bugs, tampering, unauthorised intervention, fraud or any other causes beyond the control of FLOW, which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Promotion, FLOW reserves the right, and at its absolute discretion, to take any action that may be available to it. Any actions are subject to State and Territory and Country regulations and may include cancellation, termination, modification or suspension of the Promotion. FLOW may also cancel, suspend or modify the Promotion if the determination of the prize winner or the delivery of the prize is prevented or hindered by any external event beyond the control of the Promoter, including but not limited to, vandalism, power failure, tempest, natural disaster, acts of God, pandemics, civil unrest, strikes or other industrial action subject to the approval of all the relevant State and Territory Lottery Departments. If the Promotion is not capable of being run as planned, for reasons outlined above, FLOW will not be liable for any loss or damage of any kind to entrants arising out of any resultant omission or action taken by FLOW.

    PRIVACY AND INFORMATION

    The Promotion is subject to FLOW’s published Privacy Policy and the Promotions Terms and Conditions and the Promotion Schedule. Where any inconsistency may exist, these Terms and Conditions and the Promotion Schedule prevails except where limited by statute. FLOW may use your personal information to conduct the Promotion, to ask you questions, to contact you about any matter in connection with the FLOW business or the Promotion, to contact entrants if they are winners, to conduct research and marketing activities (including to inform entrants about special offers, marketing, events, promotions, product launches and other special events and discounts from the FLOW and to become part of databases maintained by FLOW), to conduct market research (including to improve and help FLOW better tailor its product and service offering, including developing new products, services, promotional offers and opportunities) and to conduct market research and other forms of analysis, unless the entrant has opted out of participating in such activities, in accordance with FLOW’s Privacy Policy. If you provide your email address or mobile phone number you consent to the Promoter using your email address to email you and/or your mobile telephone number to contact you for any of the purposes listed above. Entrants can advise FLOW at any time if they no longer wish to participate in any such activities. Otherwise, consent will remain current until specifically withdrawn. 

    FLOW may engage others (for example, FLOW suppliers, promotion agencies, data mail houses or data processing organisations) to assist FLOW in carrying out the above purposes. Some of these organisations may be located overseas. Your personal information may be disclosed to such persons or organisations for these purposes strictly in accordance with FLOW Privacy Policy. FLOW will hold and use all personal information it collects from third parties about you for the purposes described in this notice.

    FLOW may also disclose your personal information as required by law. If entrants do not provide the personal information requested by FLOW, they may not participate in the Promotion (except where the provision of that information is optional). Winners’ names will be published and retained as required under relevant legislation. An entrant may, at any time, request to access, update or correct any information, or to have their details removed from the FLOW’s database(s) and such request will be considered in accordance with the requirements of the Privacy Act. Such requests should be directed to FLOW at its address set out in item 2. 

    FLOW’s Privacy Policy can be viewed atwww.honeyflow.com.au/policies/privacy-policy

    INDEMNITY AND LIABILITY

    Unless required by any law, including the Australian Consumer Law, FLOW, its related bodies corporate and their respective officers and employees, its agents, its contractors, its associated entities and their respective officers will not be liable for any loss (including but not limited to, indirect, special or consequential loss, loss of opportunity or loss of profits), expense, damage, personal injury or death which is suffered or sustained in connection with any part of this Promotion (including entry, collation of entrant details, prize draw and determination of the winner(s)), promotion of this Promotion, use or acceptance of the prize or the prize itself, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum extent allowable by law).

    If requested by FLOW, any entrant or winner (and their companion(s), if applicable) (or if an entrant, winner or companion is not an adult, their parent or guardian) must sign an indemnity and exclusion of liability form (provided by FLOW) in favour of all parties involved in this competition and/or providing the prize prior to undertaking any specified activities forming part of the competition, acceptance or use of the prize or the prize itself. If any entrant, winner, nominated companion or parent/guardian (if applicable) does not sign the indemnity form provided by FLOW, within the time requested by FLOW, the relevant entrant’s or winner’s entry or claim will be deemed invalid. Where a winner’s entry or claim is deemed invalid, the prize will be deemed unclaimed and FLOW has a right to re-draw the prize in accordance with the Unclaimed Prize Arrangements in the Schedule.

    Without limiting the previous paragraphs, FLOW, its related bodies corporate, its agents and its associated entities will not be liable for any damage to or delay in transit of prizes.

    If other entities are conducting the promotion in conjunction with FLOW, FLOW is not liable for any error made by the other entity when communicating details of the Promotion, the entry process, the prize draw, the prize, determination of the winner and promoting the Promotion.

    GENERAL TERMS AND CONDITIONS

    FLOW reserves the right in its sole discretion to verify the validity of entries and to disqualify any entrant who tampers with the entry process, or who submits an entry which is not in accordance with these Terms and Conditions, or who FLOW has reason to believe has breached any of these Terms and Conditions, or has engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the Promotion. FLOW’s legal rights to recover damages or other compensation from such an offender are reserved.

    Failure by FLOW to enforce any of its rights at any stage does not constitute a waiver of those rights.

    FLOW accepts no responsibility for any tax implications that may arise from acceptance of the prize. Entrants should seek independent financial advice prior to entering the Promotion.

    FLOW may at its absolute discretion prohibit an entrant’s participation in this Promotion, cancel or suspend a prize or cease to provide any prize to a winner if the entrant or winner or any companion(s) are, in the reasonable opinion of FLOW, under the influence of alcohol or drugs, behaving aggressively, disruptively, or in a manner which may diminish the good name and reputation of FLOW or its products and brand, or are engaging in conduct that is misleading, deceptive, contrary to law or is otherwise inappropriate.

    FLOW's decisions in connection with the Promotion are final and no correspondence will be entered into.

    No responsibility will be taken for unsuitable, lost, deleted, late or misdirected entries. FLOW is not responsible for technical difficulties with the entry mechanism and does not warrant that the entry mechanism will be available at all times.

    Entries which are to be published on a website will be subject to a moderation process before being visible on the website.

    FLOW may require the winner(s) to provide identification as requested, including but not limited to, proof of identity, age, residency, employment or purchases of goods. Identification considered suitable for verification is at FLOW's reasonable discretion.

    Entrants acknowledge that there may be inherent risks in some aspects of the Promotion or the prize and that participation in the Promotion or the prize may involve participating in dangerous activities. By entering this Promotion and/or accepting the prize, entrants accept that risk.